At FFT, we understand that evaluating product quality is essential for making informed purchasing decisions. We offer a sample policy that allows you to assess the quality, craftsmanship, and suitability of our preserved and artificial flowers before placing a larger order.

Requesting Samples

• Preserved Flowers: Samples of our preserved flowers are available for evaluation. To request a sample, please contact our sales team with the specific product(s) you are interested in. We will provide a sample for your review, subject to availability.

• Artificial Flowers: We offer samples of our artificial flowers to help you experience their quality and lifelike appearance. You can request samples for individual flower types or complete arrangements.

Sample Fees

• Standard Samples: For most standard products, we charge a small fee to cover production and shipping costs. The sample fee will be credited towards your first order if you decide to proceed with a larger purchase.

• Custom Samples: For custom-made products or specialized arrangements, a higher sample fee may apply to cover the cost of customization. This fee will also be deducted from your first order if you proceed with a full order of the same or similar items.

Lead Time for Samples

• Samples typically ship within [Insert time range] days after your request is confirmed. Please note that custom or made-to-order samples may take additional time, depending on the complexity of the design.

Shipping of Samples

• The shipping cost for samples is generally the responsibility of the customer. However, we offer competitive rates and work with reliable logistics partners to ensure timely delivery.

• For international orders, please be aware that customs duties or taxes may apply, depending on your location. These costs will be borne by the customer.

Sample Returns

• For Standard Samples: We do not accept returns for standard product samples, as they are typically one-time use items intended for evaluation purposes.

• For Custom Samples: Custom samples are non-returnable and non-refundable due to the personalized nature of the products.

How to Order Samples

To request a sample or for more details about our sample policy, please contact our sales team with the product names or styles you are interested in. We will provide the necessary information, including sample fees, shipping details, and expected delivery timeframes.